Please be advised that DG Global and the Asia Pacific Insurance Conference cannot be held liable for any unforeseen circumstances such as travel delay, loss of luggage or medical expenses incurred whilst at the Asia Pacific Insurance Conference. We strongly recommend that you obtain travel insurance before travelling.

All travellers are required to go through immigration clearance upon arrival into Singapore.

The granting of visit passes to visitors is determined by the Immigration & Checkpoints Authority (ICA) officers at the point of entry. Visitors must satisfy the following basic entry requirements before they can be considered for entry into Singapore:

  • A passport with at least 6 months validity
  • Valid Singapore visa, if applicable (refer to the Visa Requirements page for more information)
  • Sufficient funds to last for the intended period of stay in Singapore
  • Confirmed onward/return tickets (where applicable)
  • Entry facilities to their onward destinations, e.g. visas.
  • Completed Disembarkation/Embarkation Card
  • Yellow Fever Vaccination Certificate, if applicable

Most visitors coming into Singapore do not require a visa for entry and may be given social visit passes. If you are unsure if a visa is required, you can check with the Immigration & Checkpoints Authority or with your local consular office.

The period of stay granted will be shown on the visit pass endorsement in your passport. It is imperative that you print out an up to date copy and take it with you for your departure

The Singapore dollar is used here and notes come in denominations of S$2, S$5, S$10, S$50, S$100, S$1,000 and S$10,000. Coins come in 5, 10, 20 and 50 cents and S$1.

Travel Cash Cards are the safest way to carry money. Travel Cash Cards can be used at many ATM’s. Most hotels, restaurants, shops and car rental agencies accept major international credit cards. Most cash or credit cards with a PIN can access cash from ATM’s.

It is recommended that you contact your bank prior to travelling to notify your destination to avoid account freezing.

Please visit for current exchange rates.

Singapore is hot and humid all year-round, with temperatures usually reaching over 30°C / 86°F . You should be prepared for rain at any time, which can be torrential but usually brief.

You will be able to speak English to Singaporeans, most of whom are fluent in it. Many Singaporeans also speak an additional language, usually Mandarin Chinese, Malay or Tamil.

Tipping is encouraged when you experience good service, and this would be above the standard 10 percent gratuity to your bill added by some restaurants and hotels.

You can drink water straight from the tap as the water in Singapore passes World Health Organization standards. You can also buy bottled water easily.

Security is a serious issue in every airport including Singapore airport, so please take care to avoid jokes regarding carrying prohibited items during airport security checks. Any comments will be taken seriously and the consequences could be dire. When travelling on international flights it is recommended that you check in at least three hours prior to departure. Security within Singapore is extremely tight and can often cause delays in moving to the departure gate. As full carry-on bag searches are common we recommend that you carry as little carry-on baggage as possible to minimise these delays.

Please note the numbers of your passport, credit card and traveller’s cheques (a photocopy is even better) and keep these separate to your documents. We recommend keeping a copy at home with your family who can be contacted in the event of an emergency. In the event of loss this will make a replacement much easier. Crime is a growing problem in many of the world’s cities. Travellers should remain alert to their surroundings, particularly in crowded areas.

  • Keep your valuables concealed. Place camera and handbag straps across your body rather than over your shoulder.
  • Don’t carry anything in or out of another country for another person. Don’t leave bags unattended or in the care of a stranger.
  • Each guest room has a safe to secure your valuables. Please use these to store any items of significant monetary or personal value.
  • Ensure you have identification with you at all times.

As a precaution we advise you to contact your doctor for individual advice. You will be required to declare any medicines you are carrying and be prepared to present a prescription or letter from your doctor demonstrating why you need the drugs. You may bring in no more that you would normally use in the duration of your visit.

Please note the legal drinking age in Singapore is 18 years. This will be enforced at all APIC events. In some countries drug offences carry the death penalty or life imprisonment. Don’t assume ‘soft’ drugs carry milder penalties. Be aware that medicine sold over the counter in your home country may be illegal in other countries.

When you are in Singapore, be aware that local laws and penalties, including ones that appear harsh by your home country standards, do apply to you. If you are arrested or jailed, your local Government will do what they can to help you, but are unable to dismiss charges or free you from jail.

The standard electrical current used in Singapore is 220-240 volts AC (50 cycles) and you can use power plugs with three square prongs. We recommend that adapters are purchased in your home country prior to travel.

Prior to departure from your home port please check with your local carrier that you have global roaming available on your phone and how you can access this during your stay in Singapore. Please note that network coverage can sometimes be limited. Please be aware that call costs and data roaming charges whilst overseas can be very expensive. Visitors can register for a free public Wi-Fi account with their foreign mobile numbers at any Wireless@SG hotspot. Overseas charges may apply.

Alternatively, one can buy a local prepaid SIM card from telcos M1, Singtel and StarHub to access Wireless@SG.

Shopping hours are daily 10.00am – 9.30pm

Tourists can claim a refund on the 7% Goods and Services Tax (GST) paid on your purchases if you spend more than $100 at participating shops. To know whether a shop is participating in the Tourist Refund Scheme, look for a “Tax Free” shopping logo or sign displayed at the shop. You can also check with the retailer about whether your purchases are eligible for the GST refund.

Police – 999
Ambulance – 995
Fire Brigade – 995
Flight Information – 1800 542 4422